Privacy Policy

Depending on the features you use, we may collect:

• Account information: such as your email address and authentication information when you create or access an account.
• Conversation content: messages and prompts you submit, and responses generated through Grace.
• Voice information: audio, speech input, or transcriptions when you choose to use voice features.
• Uploaded content: photographs, images, documents, and PDF files you voluntarily provide for analysis.
• Usage and technical information: such as device type, browser information, error logs, feature usage, and basic diagnostic data.
• Subscription information: information needed to confirm and manage your subscription. Payment processing is handled by Stripe. Grace does not store your complete payment card number.

We may use information to:

• Provide and operate Grace.
• Generate responses to your requests.
• Process images, photographs, documents, and PDFs you submit.
• Provide voice and speech-related features.
• Authenticate users and protect accounts.
• Manage subscriptions and customer support.
• Maintain security, prevent abuse, and troubleshoot problems.
• Improve the reliability and performance of Grace.
• Comply with applicable legal obligations.

Grace relies on third-party service providers to operate. These may include providers for artificial intelligence processing, authentication, database storage, website hosting, cloud infrastructure, analytics, and payment processing.

These providers may process information only as needed to deliver their services and are subject to their own privacy and security practices.

We do not sell your personal information. We may share information:

• With service providers necessary to operate Grace.
• When required by law, legal process, or governmental request.
• When reasonably necessary to protect users, Grace, or the public from fraud, abuse, security threats, or unlawful activity.
• In connection with a business transfer, merger, restructuring, or sale of assets, subject to appropriate safeguards.

We retain information only for as long as reasonably necessary to provide Grace, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the services used.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

You may request access to, correction of, or deletion of your personal information, subject to applicable law and legitimate retention requirements.

You may stop providing voice input, photographs, documents, or other optional content at any time by not using those features.

To request account or data deletion, contact us using the email address listed below.

Grace is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information was collected, we will take reasonable steps to delete it.

Information may be processed or stored in the United States or other countries where our service providers operate. Privacy laws in those locations may differ from the laws where you live.

We may update this Privacy Policy as Grace develops. The updated version will be posted on this page with a revised effective date.

For privacy questions, account deletion, or data requests, contact:

Grace Support
Email: mayhew2006@gmail.com